Client Abuse - Physical or emotional harm sustained by the client due to deliberate acts of the therapist.
Client Neglect - Physical or emotional harm sustained by the client due to lack of knowledge or sensitivity on the therapist’s past.
Ethics - Study of standards of conduct and moral judgment; this system or code of morals of a particular person, religion, group, profession, etc.
Legal boundaries - Deal with the law and the rules and regulations that are set up by each state, city or county.
Professional boundaries - Determined by many things such as your type of practice, your business rules and practices.
Personal boundaries - Everything that determines your safety zone.
1. Commitment to quality care.
2. Represent qualifications honestly.
3. Inform clients of our limitations (cannot diagnosis).
4. Acknowledge clients about contraindications.
5. Provide treatment only with reasonable expectations.
6. Maintain and improve professional knowledge.
7. Conduct business and professional activities honestly.
8. Do not discriminate against clients or other professionals.
9. Confidentiality of clients.
10. Respect client’s right to treatment.
11. Respect client’s right to refuse.
12. Provide adequate draping.
13. Refuse to treat any client or part of the body.
14. Refrain from sexual contact.
15. Avoid any interest or activity that might be in conflict with our obligations.
16. Respect client’s boundaries.
17. Refuse any gifts that are intended to persuade you to act against your morals.
18. Follow all policies, procedures, guidelines, codes, and regulations.
19. If you want them to come back for more treatments, practice what you preach.
20. There are others…
CLIENTS BILL OF RIGHTS
“Rights of the client”
(Everyone has different Clients Bill of Rights, but her are a few)
Complimentary Alternative Medicine Law - Client’s Bill of Rights, which is signed by the client and kept in their file.
Informed consent - Letting your clients know what to expect before and after a massage, and
what you are doing during a session, will help them feel more at ease. Known today as "Patient's Rights."
1. Provide a clean and sanitized environment.
2. Schedule a minimum of 15 to 30 minutes between appointments.
3. Provide a basket or place for their jewelry.
4. Refrain from asking personal questions.
5. Refrain from commenting on a client’s physical appearance.
6. Refrain from using high-pressure selling tactics.
7. Will provide adequate draping.
8. Refrain from hugging client.
9. Refrain from making sexual jokes or talking about sex.
10. Respect a client’s comfort level.
11. Therapist will dress professionally.
12. Try to refrain from inflicting pain.
13. Refrain from dating a client.
14. Refrain from engaging in sexual activities with a client.
15. Respect client’s confidentiality.
16. Will give only inexpensive gifts that relate to massage therapy & relaxation.
17. Therapist will not accept expensive gifts from clients.
18. Anything that you do, or that is done to you, must occur with your informed consent.
19. You have the right to withdraw your consent at any time, without notice.
20. Therapist will only make house call from referred clients and reputable hotels.
21. There are others…
I swear by Apollo the Physician and Asclepius and Hygieia and Panaceia and and I take to witness all the gods, all the goddesses, to keep according to my ability and my judgment, the following Oath.
To consider dear to me as my parents him who taught me this art; to live in common with him and if he is in need of money to give him a share of mine, and to look upon his children as my own brothers, to teach them this art if they so desire without fee or written promise; to impart to my sons and the sons of the master who taught me and the disciples who have enrolled themselves and have agreed to the rules of the profession, but to these alone the precepts and the instruction.
I will apply dietetic measures for the benefit of the sick according to my ability and judgment; I will keep them from harm and injustice.
I will neither give a deadly drug to anybody who asked for it, nor will I make a suggestion to this effect. Similarly I will not give to a woman an abortive remedy. In purity and holiness I will guard my life and my art.
I will not use the knife, not even on sufferers from stone, but will leave this operation to be performed by practitioners, specialists in this art.
Whatever houses I may visit, I will come for the benefit of my patients, remaining free of all intentional injustice, of all mischief and in particular of sexual relations with both female and male persons, be they free or slaves.
What I may see or hear in the course of the treatment or even outside of the treatment in regard to the life of men, which on no account one must spread abroad, I will keep secret and will never reveal.
If I fulfill this oath and do not violate it, may it be granted to me to enjoy life and art, being honored with fame among all men for all time to come; if I transgress it and swear falsely, may the opposite of all this be my lot.