What Would Therapist Do?

The below statements are possible scenarios that could happen, everyone will have a different viewpoint.


  1. Client complains of pain that wraps around her low back and she has had it for a week.
  2. Client has a history of Hypoglycemia and wants a massage but seems anxious.
  3. Client told you about a heart surgery a month when you are almost done giving him a massage.
  4. Client just started a pain medication today.
  5. Client refuses to fill out a health form.
  6. Client can’t read the health form.
  7. Client has extreme pain around his wrist after he was done playing golf, but he has no swelling.
  8. Client asks you about your personal life.
  9. Client has an erection.
  10. Client has low back pain but cannot lay prone.
  11. Client has canceled twice, an hour before her scheduled appointment, but she gets a massage once every two weeks with you.
  12. Client has shown up 15 minutes late for her hour massage and you have another massage in one hour.
  13. Client is on bed-rest in her third trimester and calls you to come to her house to give her a massage.
  14. Client feels nausea half way into the massage.
  15. Client has to go to the bathroom and her massage is over in 5 minutes.
  16. Client has acne on her face but wants at least 10 minutes of her face massaged.
  17. Client was in a car accident today and has not seen a doctor yet and has a 1-½ hour massage scheduled right now.
  18. Client has extreme pain in her gallbladder area on her foot (reflexology) and she had problems with her gallbladder two years ago.
  19. Client is allergic to everything but she wants the feel of gliding.
  20. Client that is disabled calls and wants a massage but your place of business is not wheelchair accessible.
  21. Client complains of severe pain in his low back area after his massage with you and he has not had that pain before.
  22. Client starts to breakout from the aromatherapy oil you mixed up and you did not test it on him first.
  23. Client calls you at home with an emergency and they want a massage now (it is your day off).
  24. Client is very negative but he is a regular, but it wears on you each time he comes to get a massage from you.
  25. Client told you she tried to commit suicide this morning and nobody knows about it.
  26. Client’s cell phone rings in your massage room.
  27. Client wants to redeem a gift certificate that has expired and you spent the money already.
  28. Client calls for an appointment and asks if you provide a release.
  29. Client complains of another massage therapist (that other therapist is your friend).
  30. Client did not show up for her massage and you give her a call and someone else answers the phone (they seem jealous).
  31. Client gets your home phone number and they are of the opposite sex.
  32. Client is very religious and wants you to change your religion.
  33. Client did not like her massage and wants her money back.
  34. Client gives you a $100 tip.
  35. Client lost her gift certificate and you cannot find any record of it.
  36. Client complained after the massage that it was too light.
  37. Client is moaning and groaning as if he is having an orgasm and you know other people can hear in your massage room.
  38. Client is in her second trimester and she never told you until you are almost done giving her the massage.
  39. Client told you not to massage or even touch her face…and you forgot.
  40. Client wants you to work as deep as you can, even if he screams and moves around the table.
  41. Client lost at least 20 pounds since the last time you saw her, do you comment on it.
  42. Client trips and falls on you business property and complains that he got hurt, but you did not witness it.
  43. Client states that she is a high blood pressure medication and that it is under control.
    Two hours later, you get a call that she is in the hospital with 190/100 BP and you never charted it.
  44. Client came to get a massage three times this week and you charted the first and third treatment, but you forgot the second treatment and the insurance company pays for his massages.
  45. Client passes gas on the table and she says nothing, but she is awake and seems embarrassed.
  46. Client tells you a racist joke.
  47. Client asks you what time you are done working.
  48. Client tells you something about the other therapist that is working with you and they do not want that other therapist to know.
  49. Client asks you if you will give them a massage at your house for a cheaper rate (you are an employee).
  50. Client calls and asks for a young pretty woman to massage him.
  51. Client leaves her bra, pants on, and wants only her back massaged for the ½ hour.
  52. Client offers you $500 to pose naked in front of him.
  53. Client is allergic to all scents and all of you massage oil is scented.
  54. Client is receiving a chair massage in public and you notice a tag still on her pants that she forgot to remove.
  55. Client is about to leave to go back to work and his zipper is down.
  56. Client has extremely bad breath and he does not even know it.
  57. Client calls you for advice on every little ache and pain.
  58. Client gives you cash and you do not report it.
  59. A Forty-year old pregnant woman in her first trimester has not seen a doctor yet.
  60. A Regular client bounces a check she wrote to you.
  61. A Regular client wants you to have lunch with them (opposite sex).
  62. A Regular client seems very different today from any other day (her personality is different).
  63. Some one forgot their jewelry in your massage room and you had seven clients today.
  64. When you walk into the massage room, the client is laying naked on top of the sheets.
  65. You walk into the massage room, the client is fully dressed, and you told her to take off what she feels comfortable with.
  66. You ran out of oil.
  67. You go to a client (same sex) house and they offer you a beverage.
  68. You go to a client (opposite sex) house and they offer you a beverage.
  69. You forgot to write a clients appointment on your calendar, that client comes in, you already have a scheduled appointment with someone else, and you do not own your own business.
  70. You accidentally bring your cell phone into the massage room and it starts ringing in the middle of the massage.
  71. You accidentally exposed a client’s breast tissue and the client is asleep.
  72. You accidentally exposed a client’s breast tissue and the client is awake.
  73. You accidentally touched a man’s penis while giving a massage and he is awake.
  74. You accidentally touched a man’s penis while giving a massage and he is asleep.
  75. You go to a client’s house to give four people ½-hour chair massages and all the clients are drinking alcohol.
  76. You notice a mole on your client’s back that fits some of the characteristics of cancer (A B C D E, for mole detection).
  77. You notice a bruise on the clients left glute.
  78. You smell Alcohol on a client.
  79. You notice swelling around the left ankle of a client and they never told you anything about it.
  80. You have a bad cold, but you have seven massages scheduled for the day and rent due tomorrow.
  81. You forgot to change the sheets and the client is already getting undressed.
  82. You forgot what arm the client complained of hurting and she is on the table.
  83. You need to sneeze while giving a massage.
  84. You have an open cut on your finger.
  85. You notice redness and cracked areas on a client’s foot and they came in for a reflexology treatment.
  86. You notice that a client feet really smell bad and they expect you to massage them and you do not have any scented oils in your massage room.
  87. You need to pay your sales tax but the only money you have is in the bank that is for gift certificates that have not been used yet.
  88. You bought a used table and after you paid for it, it broke.
  89. You preformed a lot of cross fiber friction on a calcium deposit and later that week the client calls and said she has had extreme swelling in that area for a few days.
  90. You call in sick for the day and one of your regular clients does not want a guy to massage her (your replacement is a guy).
  91. You hear a mouse running in the ceiling while giving a massage.
  92. You need to make change after you gave a massage, but you cannot break a $100 bill and that is the only money the client has and the bank is closed.
  93. You want to leave a little before traffic gets bad and you have a client that is easy going.
  94. You arrive 5 minutes before your first scheduled massage and it is 60 degrees in your massage room.
  95. You forgot to empty the trash last night, you notice fruit flies all over, and you have a massage in 15 minutes.
  96. You know your client was sexually abused when she was young and she starts crying on the table but does not say anything.
  97. You recommend a client to try an herb, instead of her prescription medication.
  98. You tell your client to stop seeing the chiropractor.
  99. You take off the dirty sheets from the table and you feel something wet.
  100. You tell a client that he does not have back pain and that it is just stress.